Refund policy
Ma–Beti Pickles
At Ma–Beti Pickles, each jar is handcrafted in small batches using traditional heirloom recipes. As we work with perishable, ready-to-eat food products, we maintain strict hygiene and safety standards.
Returns
Due to the consumable nature of our products, we do not accept returns once an order has been delivered.
This ensures product integrity, food safety, and quality assurance for every customer.
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Damaged or Incorrect Orders
In the rare event that your order arrives damaged or incorrect, we are here to help.
Please email us within 24 hours of delivery with:
• Clear photographs of the outer packaging
• Clear photographs of the product
• An unboxing video (recommended)
• Your order number
Upon verification, we will offer either:
• A replacement (subject to availability), or
• A refund to your original payment method, or
• Store credit
Requests made after 24 hours of delivery may not be eligible.
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Natural Oil Separation
Our pickles are prepared using traditional methods and cold-pressed oils. Slight oil traces under the lid may occur during transit due to temperature variations and are considered natural.
Significant leakage or breakage will, of course, be reviewed.
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Taste & Batch Variation
As a small-batch artisanal brand, minor variations in spice level, texture, or aroma are part of the authenticity of our recipes. Refunds are not issued based on taste preference.
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By placing an order with Ma-Beti Pickles, you agree to the above terms.
For assistance, please contact:
Email id: mabetipickles@gmail.com
Whatsapp no:+91 7498926800